frequently asked questions


OUR WOOD LETTER BLOCKS:

How are your blocks made?

Are you completely American made?

Why do some of my blocks have marks or cracks on them?

 

BUILDER:

What is your online builder?

Why do you call your blocks "SMART"?

 

PHRASEOLOGY/WORDOLOGY BLOCK SET:

How many phrases can Phraseology make?

Are the add on sets compatible with Wordology?

Does the Wordology shadow box come in other finishes?

How many words can Wordology make?

 

CUSTOM ORDERS:

Can I get a custom image printed on a block?

What if I just want one particular phrase or word?

I am missing a block! Can I get just one block from you to replace it?

 

BABY BLOCKS:

Are your blocks safe for children?

Why are your baby blocks recommended for age 2 and up?

 

How are your blocks made?

We source our blocks from a small, family owned company in Holmesville, Ohio.  They are cut from poplar wood and are solid wood, not hollow.  They are sanded and then the edges and corners are knocked for safety and aesthetics.  They are then painted with a white lacquer finish.  Once we receive them in our workshop in Gainesville, Georgia we print them using a digital UV printer.  Finally, they are lovingly packaged for your enjoyment! 

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Are you completely American made?

Yes! All products and materials are sourced and purchased in the USA which makes them even more special in today's market.  

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Why do some of my blocks have marks or cracks on them?

If you look closely at your block set, you’ll see wood grain. You might even see pinholes or mineral streaks.

These aren’t defects. They show the unique nature of wood. Blocks provide you with a wonderful way to talk with children about nature and the beauty of individual differences.

Grain, pinholes, and streaks make your block set truly one-of-a-kind. No two wood block sets will ever be identical.

Wood has a naturally imperfect and beautiful character. We wouldn’t dream of replacing a perfectly imperfect wood block. However, if your block is cracked or damaged, please let us know. We’ll replace it.

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What is your online builder?

What makes our Phraseology block set so unique is the online builder.  This tool allows you to enter whatever phrase you want to spell out and be instantly informed if the phrase can be created.  You have the option of selecting if you own 1 or 2 sets along with what number or punctuation set you may own to help form your phrase.  

The builder results list out the blocks necessary to create your custom phrase by unique identifier to make forming the phrase easy and fast.  In addition, any leftover blocks are identified to use for spacing.  Smart, huh?!

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Why of you call your blocks "SMART"?

We call our blocks SMART letter blocks because of the unique identifier located on all the blocks which make forming phrases so east and fast!  We use the identifier on our brochure that comes with Phraseology to show you how to arrange the letters to make sample phrases.  Our online builder tool uses this identifier to custom build phrases.  The builder results list out the blocks necessary to create your custom phrase by unique identifier to make forming the phrase easy and fast.  In addition, any leftover blocks are identified to use for spacing.  Smart, huh?!

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How many phrases can Phraseology make?

Phraseology can form over 300 unique sayings and expressions!  There are phrases that can carry you through all the major holidays and seasons plus a variety for everyday occasions and events.  

We are always impressed by all the new and creative phrases that can be built with the help of our online builder.  With two Phraseology sets, the possibilities are expanded even more! 

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Are the add on sets compatible with Wordology?

YES! All of our add-on sets including numbers, punctuation and all the art series can be used in Wordology as well to supplement any shorter words.   

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Does the Wordology shadow box come in other finishes?

Currently, our Wordology shadow box comes in two finishes.  You can select either a medium brown stain or an unfinished box.  We provide the unfinished box for all you DIY-ers so you can finish it to match any decor in your home or workplace.    

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How many words can Wordology make?

Wordology can form over 150 inspiring words up to 6 letters long.  What makes Wordology even more versatile is that all of our add-on sets including numbers, punctuation and all the art series blocks can be used to supplement any shorter words.  

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Can I get a custom image printed on a block?

YES! We now offer custom image printing on blocks.  Visit our custom block section on our website for more details. 

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What if I just one a particular phrase or word?

YES! We now offer custom massage printing on blocks.  Visit our custom block section on our website for more details.

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I am missing a block! Can I get just one block from you to replace it?

If you are missing a particular block in your set and need a replacement, please contact info@allijean.com to request a special order.  

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Are your products safe for children?

Yes, they’re safe. Alli+Jean blocks are a timeless classic. Remember, generations have thrived by playing with wood blocks.

All of our blocks are too big to be a choking hazard. The wood we use is natural and not pressure treated.  We use inks that are GREENGUARD Gold Certified. GREENGUARD Gold Certification is a voluntary third-party program that test for over 10,000 chemicals and Volatile Organic Compounds. The GREENGUARD Gold Certification offers stricter criteria to ensure that sensitive individuals such as children and the elderly are safe in their environments. To keep everyone honest, we third-party test our ink and paint finish.

To give you some perspective, most overseas companies do only in-house testing. And their standards for safety are lower.

Yes, we’re really picky about making sure your blocks are safe. We go way above and beyond the CPSIA (Consumer Protection Safety Improvement Act) requirements for safety for every last one of our products.

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Why are your baby blocks recommended for age 2 and up?

Blocks make great baby gifts. Need a baby shower gift? Allli+Jean baby blocks are it. They look terrific as on-the-shelf decorations in baby’s nursery.

And that’s where we’d like you to keep them for two years. On the shelf, away from baby.

That’s because babies aren’t able to fully appreciate playing with blocks until they’re two or older. Here’s why:

From ages 0-2 babies put things in their mouths. It’s how they learn about the world. Biting is pretty much in their job descriptions.

Blocks won’t hurt baby, but Alli+Jean blocks aren’t teething toys. Leave block play to the 2+ crowd, please.

Until then, use your blocks as decorations or as props in baby pictures. Bring your blocks down from the shelf as a special toy for baby’s second birthday party.

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